Privacy Policy
Introduction
Grip & Gravity Co. (34606719181) is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website or engage with our services.
What information we collect
We may collect the following types of personal information:
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Your name, email address, phone number, and company name when you submit an enquiry or contact form
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Information you provide during coaching or consulting engagements
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Technical data such as your IP address, browser type, and pages visited, collected automatically via our website
How we collect your information
We collect personal information directly from you when you:
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Complete a contact or enquiry form on our website
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Communicate with us by email or phone
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Engage with us as a client
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Subscribe to our communications
We may also collect information automatically through cookies and analytics tools on our website.
Why we collect your information
We collect and use your personal information to:
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Respond to your enquiries and provide our services
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Communicate with you about programs, engagements, and relevant updates
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Improve our website and services
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Meet our legal obligations
We do not sell your personal information to third parties.
How we store and protect your information
Your personal information is stored securely. We take reasonable steps to protect it from misuse, interference, loss, unauthorised access, modification, or disclosure. Our website is hosted on Wix, which maintains its own security measures.
Disclosure of your information
We may share your personal information with third party service providers who assist us in operating our website and delivering our services, such as email platforms and scheduling tools. These providers are required to handle your information in accordance with applicable privacy laws.
We will not disclose your personal information to any other third party without your consent unless required by law.
Cookies
Our website uses cookies to improve your browsing experience and analyse website traffic. You can disable cookies through your browser settings, however this may affect the functionality of some parts of the website.
Complaints
If you believe we have not handled your personal information in accordance with this Privacy Policy or the Australian Privacy Principles, please contact us at studio@gripngravity.com. We will respond to your complaint within a reasonable timeframe.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.